The Ultimate Coin Pusher Redemption Machine Guide | PALM FUN

Dedicated players need to be nurtured over a long period to develop a consumer habit of 'playing games - saving lottery tickets(reward points) - redeeming prizes.' However, in reality, many players are completely unaware of the purpose of lottery tickets(reward points). It is common to see lottery tickets hanging outside the machines, untouched, which proves that the venue has not put in the effort to cultivate a strong awareness of lottery ticket(reward points) consumption.
Never assume that your players already understand the purpose of lottery tickets(reward points). Even in venues that have been in operation for many years, it is still discovered during on-site interviews with players that many of them are not aware. Don't believe it? Just ask consumers at the venue. The machines, redemption counters, materials hung above the venue, and announcements by staff, among others, can all be channels for informing players about the purpose of lottery tickets(reward points). It is essential to do more promotion, create large displays and large cards, and clearly communicate the purpose of lottery tickets(reward points) to the players.

Mechanical redemption machines play a role in rapidly consuming game tokens, with just a few seconds or a dozen seconds needed for one token to be inserted and the experience completed. From a revenue perspective, coin pushers or token pushers are considered the most ideal machines, and we define them as neutral machines. However, some venues are currently too eager to purchase an excessive number of these neutral machines, hoping for substantial additional profits. In reality, this often leads to a decrease in token intake for one coin pusher when another is purchased. Venues should pay more attention to skill-based experiential redemption machines that not only generate revenue but also provide an entertaining experience. This feature is most apparent in mechanical redemption machines. By using skill-based challenges and rewards as a driving force, they attract players to insert more tokens, earn more tickets(reward points), and cater to various age groups. Both adults and children enjoy playing these machines, achieving a sense of accomplishment through skill-based gameplay at the venue. It also ensures the venue's sustainable revenue, with the most crucial aspect being that skill-based mechanical redemption machines generate incremental income for the venue.

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.

Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.

1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)