High-Quality Arcade Game Machines | PALM FUN
Discover Top-Quality Arcade Game Machines
At PALM FUN, we pride ourselves on crafting top-of-the-line arcade game machines that captivate players and boost entertainment center revenues. Our arcade machines, including mechanical lottery machines, coin pushers, and raffle machines, are meticulously designed to offer unparalleled user experiences. Join entertainment venues across the globe in choosing our exceptional products to enhance your gaming offering.
Innovative Design and Manufacturing Excellence
With our state-of-the-art 3,000-square-meter factory and a team of over a dozen skilled engineers, PALM FUN is at the forefront of arcade game machine innovation. Since our founding in 2015, we've been committed to research, development, and meticulous production to ensure every machine meets the highest quality standards. Our dedication to engineering excellence is evident in every product that leaves our factory floor.
Global Reach and Satisfaction
Our arcade game machines are not just popular but also trusted by gaming professionals in over 50 countries worldwide. PALM FUN's commitment to delivering superior redemption game machines ensures customer satisfaction, bolstered by our exceptional post-sale support and services. We are proud to be a global leader in the arcade industry, helping entertainment centers succeed and grow.
PALM FUN: Your Partner in Entertainment Innovation
Choose PALM FUN as your go-to arcade game manufacturer and experience the synergy of innovative design, top-tier quality, and worldwide acclaim. Empower your business with machines that not only mesmerize patrons but also maximize profitability. Trust PALM FUN for all your arcade game machine needs and watch your venue thrive.
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- Perfect after-sales service
We will track the machines we sell. If you have any questions about our machines, please feel free to contact us, we promise to solve your issues within 48 hours.
- Innovation-oriented R&D
At the heart of our mission is an unyielding dedication to innovation-driven research and development (R&D). We take pride in our continuous efforts to push the boundaries of creativity and technology. At present, we have successively applied for and obtained 78 intellectual property certifications from the industry. And then there are six products that won the industry’s highest award, the Golden Finger Awards, from 2018 to 2023.
- Innovation and Quality
PALM FUN considered innovation as the key to providing an excellent entertainment experience. They focused not only on designing captivating games but also on ensuring superior product quality to satisfy players.
- Unwavering customer focusOur focus is on the customer. Through self-sufficiency, reliability, experienced teams, and rigorous quality control, we ensure that our customers receive not just products, but an unparalleled level of service, support, and satisfaction. Choose us for a seamless experience and mechanical redemption machines that exemplify excellence.
- Triple Win Strategy
We believes that a successful business relationship should be a triple win situation. As a manufacturer, we strive to provide high quality products and services to meet market demands. Customers are our partners, through our high-quality products, enhance their market share. And players reap their own joy from our games.
How to guides works?
Dedicated staff should be assigned to the redemption area to handle tasks such as changing ticket paper and addressing minor machine issues, ensuring that assistance is readily available when players need it. In the service provided in the redemption area, attention to detail and thoughtful service gestures can leave a lasting impression on players. Through these unspoken acts of consideration and attentiveness, players naturally develop a positive perception of the redemption machine atmosphere, which is a crucial way to cultivate returning customers.
For example:
1. Proactively inquire and add tickets when a customer's machine is running low on tickets.
2. Assist players in organizing tickets when they are dispensed unevenly.
3. Offer storage tools such as storage bags and rubber bands when customers are arranging their tickets.
4. Provide free USB interfaces for charging near popular machines and rest areas.
5. Implement warm and clear reminders, guidance on ticket redemption, and directional signage, all designed to be straightforward. The more of these you provide, the more players will appreciate your thoughtfulness, without finding it bothersome.
How to place the redemption machines in a right place?
One of the key features of redemption machines is that they primarily thrive on the ambiance of the venue. For instance, a coin pusher and a simulator can operate independently, but having only one redemption machine is not feasible. Therefore, when it comes to the placement of redemption machines, consider the following:
1,Ensure that the placement and layout of the equipment are distinct and centralized.
2,Keep noise levels low and avoid having a line of sight that spans too far to prevent players from easily taking in everything, which may slow down their movement.
3,Avoid clustering high-ticket payout machines and disperse machines of the same style.
4,Mix popular machines with less popular ones and avoid placing all popular machines together.
What details should be paid attention to in the operation of redemption machines?
1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.
Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.
How to select and match redemption machines?
1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)
What is the character of mechanical redemption machine?
Mechanical redemption machines play a role in rapidly consuming game tokens, with just a few seconds or a dozen seconds needed for one token to be inserted and the experience completed. From a revenue perspective, coin pushers or token pushers are considered the most ideal machines, and we define them as neutral machines. However, some venues are currently too eager to purchase an excessive number of these neutral machines, hoping for substantial additional profits. In reality, this often leads to a decrease in token intake for one coin pusher when another is purchased. Venues should pay more attention to skill-based experiential redemption machines that not only generate revenue but also provide an entertaining experience. This feature is most apparent in mechanical redemption machines. By using skill-based challenges and rewards as a driving force, they attract players to insert more tokens, earn more tickets(reward points), and cater to various age groups. Both adults and children enjoy playing these machines, achieving a sense of accomplishment through skill-based gameplay at the venue. It also ensures the venue's sustainable revenue, with the most crucial aspect being that skill-based mechanical redemption machines generate incremental income for the venue.
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