High-Quality Arcade Game Machine Suppliers | PALM FUN

Why Choose PALM FUN as Your Arcade Game Machine Supplier?

When searching for High-Quality arcade game machine suppliers, PALM FUN stands out as a leading name in the industry. Founded in 2015, we specialize in designing, producing, and selling high-quality mechanical lottery machines, coin pusher machines, and raffle machines. With a commitment to innovation and quality, our products are beloved in more than 50 countries worldwide, making us a trusted choice for businesses seeking dependable and engaging gaming equipment.

Explore a Wide Range of Arcade Machines

At PALM FUN, we offer an extensive selection of arcade game machines to meet your business needs. Whether you're looking for the thrill of a fast-paced mechanical lottery machine or the timeless appeal of a coin pusher, our diverse portfolio has something for every arcade operator. Each machine is expertly crafted using top-tier materials, ensuring durability and peak performance, ly providing your customers with an unforgettable gaming experience.

Unmatched Quality and Innovation

As one of the leading arcade game machine suppliers, PALM FUN is dedicated to pushing the boundaries of gaming innovation. Our team of over a dozen experienced development engineers works tirelessly in our state-of-the-art, 3,000-square-meter factory to bring you machines that are not only fun but also technologically advanced. By focusing on research, development, and design, we ensure our products remain at the forefront of the gaming industry, providing you with cutting-edge solutions that stand out in the market.

Global Reach and Commitment to Service

Our reputation as a top arcade game machine supplier extends far beyond our competitive pricing and high-quality products. We strive to build lasting relationships with our clients by providing exceptional customer service, from the initial consultation to the seamless delivery of your gaming machines. With sales spanning over 50 countries, PALM FUN is equipped to serve businesses of all sizes, ensuring your arcade remains fully stocked with the latest and greatest in gaming entertainment.

Partner with the Industry Leaders at PALM FUN

As professional arcade game machine suppliers, PALM FUN is committed to elevating your business with superior products and unparalleled support. Whether you're launching a new arcade or expanding your current offerings, our team is ready to assist you every step of the way. Choose PALM FUN, and experience the difference that true expertise and dedication to quality can make for your arcade.

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PALM FUN Advantages
  1. Innovation-oriented R&D

    At the heart of our mission is an unyielding dedication to innovation-driven research and development (R&D). We take pride in our continuous efforts to push the boundaries of creativity and technology. At present, we have successively applied for and obtained 78 intellectual property certifications from the industry. And then there are six products that won the industry’s highest award, the Golden Finger Awards, from 2018 to 2023.

  2. Triple Win Strategy

    We believes that a successful business relationship should be a triple win situation. As a manufacturer, we strive to provide high quality products and services to meet market demands. Customers are our partners, through our high-quality products, enhance their market share. And players reap their own joy from our games.

  3. Impeccable service and after-sales support
    We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.
  4. Professional production

    In this industry, we have more than ten years of production experience. Over the years, from the materials used to the supply chain selection, and then the assembly process, we strive for excellence. In our workshop, there are clearly divided into different functional areas: assembly area, warehouse area, finished product area.

    All the employees are strictly trained before they are put to work. Some employees have served the company for many years, with professional technology and rich experience, familiar with the structure and process of amusement machines.

    All our machines are inspected by quality control personnel before delivery to ensure that each one is delivered to the customer in the best condition.

  5. Realize your ideas

    Tell us your game ideas, we will turn it into reality. From R&D to production, realize the game idea under our cooperation.

FAQ:
How to select and match redemption machines?

1. before the selection of redemption machines, we need to fully understand the consumption habits and consumption concepts of local consumer groups, so that the selection, management, planning is targeted. Depending on the professional degree of the demand market, diversified business modes can be implemented to promote the incentive of customer consumption and desire. Achieve "normal choice, part of innovation".
2. the number of redemption game configuration: according to the characteristics of redemption machine, the proportion of redemption game configuration generally accounts for 30±5% of the whole field.
3. there are a lot of equipment on the market now, but less innovative, so the choice should be targeted in management and planning. We can divide redemption machines into children's, adults's, families, etc., according to different standards, with complete varieties and many styles, so as to give guests more choices and more changes. Specific can refer to the following:
① Inserting tokens in high frequency (mainly in mechanical redemption machines)
② Skill based games (mainly in mechanical redemption machines)
③ Games with edutainment significance (mainly in video redemption machines)
④ Entertaining games (mainly in video redemption machines)

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

What details should be paid attention to in the operation of redemption machines?

1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.

Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.

How to choose the exchange gifts of the tickets(reward points)?

1. Gifts should be exquisite. Exquisiteness is unrelated to price. Even for lower-priced gifts, there should be certain requirements for their appearance and quality. Haphazardly purchasing shoddy gifts is not acceptable. This not only fails to attract players but also affects the overall brand and reputation of the venue.
2. Gifts should be diverse. This refers to the variety of items available, providing players with more choices. Everyone's preferences are different, especially adults who have higher expectations for gifts. The venue should strive to meet the diverse needs of these players.
3. Gifts should be fashionable. The younger generation that follows trends is very interested in the hottest items of the moment. If the venue can keep up with the latest trends, it can attract the majority of consumers.
4. Gifts should be innovative. Especially during holidays and seasons, it's a good idea to try out new approaches, creating a competitive advantage with unique offerings. For example, the current trend of combining pop culture and blind box culture.

Why redemption ticket machines are popular?

1.Players are willing to spend on redemption machines to earn senses of achievement by winning interesting games and receiving prizes.
2.Redemption machines are becoming the most important breakthrough to enhance the sustainable operation of indoor arcade game halls.
3.Players are of all ages and they continue to expand.

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