PALM FUN Arcade Ball Games - Quality & Fun Combined

Elevate Fun with PALM FUN Arcade Ball Games

PALM FUN, a trailblazer in redemption game manufacturing, offers a diverse range of arcade ball game machines. Designed with exciting gameplay mechanics, these machines promise to captivate audiences and boost engagement. Perfect for arcades, amusement parks, or entertainment venues, our arcade ball games are the epitome of fun and excitement.

Innovative Engineering for Seamless Gameplay

At PALM FUN, innovation drives our engineering excellence. Our skilled development engineers leverage cutting-edge technology to craft arcade ball games with precision. The result is seamless, reliable, and robust machines. From mechanical lottery systems to interactive gameplay features, every product promises longevity and a smooth gaming experience.

Global Reach with Local Expertise

Since our establishment in 2015, PALM FUN has been a global leader, reaching more than 50 countries worldwide. Our expansive 3,000-square-meter factory, coupled with a dedicated team, ensures scalable production while maintaining quality standards. Whether you're a local business or an international chain, our arcade ball game machines are tailored to enrich your entertainment offering.

Customer-Centric Approach to Game Innovation

Your satisfaction is our success. PALM FUN prioritizes customer feedback to continuously innovate and enhance our arcade ball games. Our team is committed to providing comprehensive sales support, ensuring your investment translates into a memorable entertainment experience. Partner with us to elevate your venue’s engagement today.

Discover the magic and excitement that PALM FUN's arcade ball game machines can bring to your business. Dive into a world where quality meets unmatched fun!

PALM FUN Advantages
  1. Innovation-oriented R&D

    At the heart of our mission is an unyielding dedication to innovation-driven research and development (R&D). We take pride in our continuous efforts to push the boundaries of creativity and technology. At present, we have successively applied for and obtained 78 intellectual property certifications from the industry. And then there are six products that won the industry’s highest award, the Golden Finger Awards, from 2018 to 2023.

  2. Professional production

    In this industry, we have more than ten years of production experience. Over the years, from the materials used to the supply chain selection, and then the assembly process, we strive for excellence. In our workshop, there are clearly divided into different functional areas: assembly area, warehouse area, finished product area.

    All the employees are strictly trained before they are put to work. Some employees have served the company for many years, with professional technology and rich experience, familiar with the structure and process of amusement machines.

    All our machines are inspected by quality control personnel before delivery to ensure that each one is delivered to the customer in the best condition.

  3. Impeccable service and after-sales support
    We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.
  4. Unwavering customer focus
    Our focus is on the customer. Through self-sufficiency, reliability, experienced teams, and rigorous quality control, we ensure that our customers receive not just products, but an unparalleled level of service, support, and satisfaction. Choose us for a seamless experience and mechanical redemption machines that exemplify excellence.
  5. Fun of Games

    PALM FUN strives to offer a variety of game types and styles. We deeply understand that having a sufficient diversity of games and fun is essential to cater to the interests and tastes of different players.

FAQ:
The revenue proportion of redemption machines

No matter the arcade halls or children’s playgrounds, the revenue from redemption machines accounts around 40% of the total revenue of the premises, supporting most part of the profit margins. In certain establishments, the revenue share from redemption machines exceeds 50%, which significantly benefits profit margins and enhances competitiveness. It can be said that, the absence of redemption machines would cause generally weaken the revenues, competition and sustainable operation of your game halls. The lack of emphasis of redemption machines is the most important factor to cause some game halls shut down.

Why redemption ticket machines are popular?

1.Players are willing to spend on redemption machines to earn senses of achievement by winning interesting games and receiving prizes.
2.Redemption machines are becoming the most important breakthrough to enhance the sustainable operation of indoor arcade game halls.
3.Players are of all ages and they continue to expand.

How to perform daily maintenance and servicing on redemption machines?

Some trivial and detailed issues with redemption machines need to be identified as early as possible, and matters on-site should be addressed on-site to the greatest extent, without waiting or observing. Therefore, in terms of equipment maintenance, it is important to pay attention to the following:
1. New machine entry performance, as it is relatively unstable in operation at this stage, requires dedicated supervision, timely follow-up, and improvements.
2. Redemption machines are relatively prone to collecting dust, which can lead to mechanical wear and corrosion. Dust can also cause issues with circuit boards, such as conductivity and optical sensor malfunctions. Thus, both internal and external cleanliness of redemption machines are equally important. Regular cleaning schedules for internal and daily cleaning for external components should be established.
3. Timely inspect the quality and durability of certain components. If issues are detected with imaging equipment, for example, replacements are necessary. A thorough understanding and mastery of the machine's performance can help extend its lifespan and ensure normal usage rates. Critical inspection areas include vulnerable parts such as motors, drive belts, gears of ticket dispensers, and sensors.
4. Frequent changes in prize point settings and payout rates are discouraged. Improvements in winning odds should be pursued through other methods and approaches.
5. All machines should have procedures for ticket removal and shredding to protect the ticket dispensers from damage.
6. Monitor changes in payout rates closely, as it directly impacts the cost control of the entire redemption machine system.
7. When employees add tickets, they should verify if the ticket sensors are unobstructed (blocked sensors can prevent ticket dispensing).
8. Have the protective paper on redemption machine's adhesive tape been removed? (Leaving it on can obstruct the ticket slot and ticket dispenser).
9. Responsible personnel should periodically and discreetly check the addition of tickets inside the redemption machines, ensuring that the added tickets match the registered ones.

What details should be paid attention to in the operation of redemption machines?

1.Factors for ensuring the normal operation and profitability of redemption machines:
① Machine parameter adjustments.
② Equipment performance and gameplay.
③ Decoration and promotion of the area and equipment.
④ Machine placement locations.
⑤ Selection of prizes.
2. The primary operational techniques for redemption machines are in the attractiveness of the gameplay, maintaining a reasonable payout rate, and creating an engaging atmosphere. Depending on the season and market changes, promotional activities should be carried out with a balance, analysis, and follow-up. Therefore, you can consider the following operational methods:
① Collaborate with several venues or businesses to distribute promotional materials to enhance external visibility and interaction.
② Conduct targeted promotional activities to retain returning customers.
③ Organize regular member events to ensure member attraction and consistent customer base. For example, offering extra lottery rewards for a certain amount of tokens deposited or giving a certain number of lottery tickets(reward points) when a membership card is issued.
④ Strengthen interaction with neighboring businesses within the commercial district.
⑤ Organize selective activities for children and offer special deals for exchanging unique children-oriented prizes.
3. Setting parameters correctly:
4.New machine arrival -- Familiarizing with the game--Initial parameter control--Promotional --ctivities and advertising--Adjusting parameters based on the number of players--Multiple adjustments of parameters--Increased popularity--Profitability--Reinvestment.

Note: Data analysis should be conducted weekly to promptly understand the ticket payout probability for each redemption machine. In case of any abnormal situations, swift follow-up and troubleshooting are essential to identify the causes and rectify the issues.

Effectively solve the pain points of the site and consume the amount of coins deposit.

At present, most of the amusement centers use prepaid sales model and have established a membership system by pre-selling their game tokens. So the most significant challenge to them is how to encourage players to consume their prepaid tokens quickly. The excessive pre-purchased game tokens will become a significant challenge for the game center to achieve profitability.
So the stock quantity of pre-purchased tokens is an issue must be concerned, especially in the highly competitive current market. Only when the amusement park maintains a healthy cycle of token sales, consumption, stockpiling, consumption, and sales again can it ensure sustained growth and profitability.

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